Reviews
What our customers experience and think during and after their purchase is very important to us and here you can view just a small selection of the many customer reviews and feedback we’ve had for our cars over the years…
“From the moment I called and spoke to Nick everything was a breeze. I reserved the vehicle over the phone and went and had a look at it the following day. My BMW 320i was exactly as it was described when I turned up, Nick was a pleasure to deal with, helpful, friendly and most importantly very straightforward and honest. I brought my step dad with me who is a mechanic to have a thorough look at the car and Nick gave us a lot of time and space to do so. We took the car for a test drive and decided it was the one, once back at the office we went through all the paperwork and everything was in order, once again exactly as he had described it. Nick took care of all invoicing and paperwork and I had bought myself a car within the hour. My easiest car purchase by far and I would highly recommend Lovelycars.com to anyone looking to buy a car from them!”
Fabian Marulanda, Enfield
“I really liked the look of the Jaguar XF on the online advert and very quickly decided I wanted it if was as good on inspection. I arrived in the evening after some train delays and the dealer Nick was very accommodating allowing me a viewing after hours. I brought a mechanic friend with me and he was allowed to check everything that he wanted, he was very pleased with the condition of the car. Nick was very pleasant and welcoming, he offered us tea and coffee, didn’t pressure us for time, took us for a long test drive, showed us all the paperwork, MOT, HPI Certificate, service records, spare key, handbooks, tools, everything was there! I am very pleased with the Jaguar and the dealer!”
Pamela May, Isle of Wight
“I don’t care to think how many cars I have bought in my time: Used, new, from dealers and private owners. Some sellers have been excellent and others not so. I have just purchased a BMW i3 from Lovelycars.com and I can honestly say I have had my best purchase so far. The owner Nick is clear, straightforward and very genuine. He shows real enthusiasm for the new developments in electric and hybrid motoring. He has been great in helping me with various questions when I have phoned him on several occasions since the purchase of the i3 and has been happy for me to return to him with more difficult tasks such as downloading and setting up the BMW Connected Drive App. I’m very happy to recommend Lovelycars.com!”
Thomas Bell, London
“Hi Nick, once again many thanks for the beautiful Mercedes! Drives like a dream and the long journey back to Ireland was very smooth and effortless. From the point of view of a nervous overseas buyer your expert help during this whole buying process made my journey and my purchase a breeze! Thank you also for collecting me from Heathrow Airport and for all your directions. I loved your coffee too! It was a pleasure dealing with you and I definitely will be back for my next car.”
Ciaran Heaney, Rathwire, Co Westmeath, Ireland
“I first viewed the BMW 320D on Ebay, then visited the dealership website for many more pictures and to see an online finance quotation which was very helpful. I spoke to the dealer Nick initially and discussed the car and also the approximate trade in value for my older BMW Touring which was fair. I visited Lovelycars.com by appointment the next day and found the new car to be exactly as described. After a test drive and a little negotiation a deal was reached and Nick then arranged the finance application, the Driveaway insurance cover, road tax for the new car and even connected my phone with the BMW bluetooth – All while I waited. This meant I could drive away the new car that same day, in fact within a couple of hours. I would happily use Lovelycars.com again.”
Ian Short, Sudbury, Essex
“Nick, I got back safe and sound to Scotland and enjoyed every mile in the Mercedes CLK, it was absolutely superb to drive. It was great to meet you and your family yesterday and of course to have the opportunity to purchase the Mercedes. Thanks again for all your help and efforts in this deal and best of luck for the future.”
Charlie Mitchell, Lanarkshire
“Very professional and personal service, insurance and road tax also sorted in minutes, very pleasant overall buying experience. Oh and the Jaguar I bought is fantastic!”
Leonard Gibbs, Coventry
“This is my second deal with Nick, just like the first time the service was first class, his vehicles are always prepared to a very high standard and I will definitely be back when the time comes to change my car again!”
John Fagan, Middlesex
“Just bought a 2007 BMW 330D Coupe from Lovelycars.com. I am extremely pleased with the car and the service I received from owner Nick. I found him to be very friendly and extremely knowledgeable about the cars he sold, he knew everything in great detail about my BMW. Everything about the purchase and the trade-in was extremely straightforward. I travelled over 280 miles from the north of England and found everything mentioned by Nick and included on the Lovelycars.com website to be very accurate. I had a good long test drive before making my mind up. Nick’s facilities are very good and he was very helpful arranging road tax etc, nothing was too much trouble. The car is just as I hoped it would be and it drives like a dream, I would be happy to recommend Lovelycars.com and I would make the long journey again!”
Steven Anderson, Newcastle
“Nick, this car is absolutely superb. I really appreciate the deal and how you dealt with everything and sending me all those car details and extra photos. I would highly recommend your company and thanks again for this car mate, I love it to bits!”
Blaise James, Alfreton, Derbyshire
“We bought a Mercedes A Class A170 in July and enjoyed the purchase which was easy and pleasant. Nick was very helpful throughout and did not put us under any pressure to buy. We are happy with the car that we bought and the price that we paid. This time we did not part exchange our existing car as we decided to sell it privately. We hope to deal with Lovelycars and Nick again in the future. I would recommend him to my family and friends without any hesitation.”
Vinod Khanna, Osterley
“Hi Nick, just wanted to say thank you for making the process of buying the Audi A8 extremely easy, the car is amazing and I am over the moon with it! Will definitely look you up next time I buy. Thanks again.”
Andrew Weller, Battle, East Sussex
“We bought a BMW 330i from Lovelycars.com in Buckinghamshire earlier this month and the buying process was very straightforward. We were offered a fair part exchange price for our Renault Clio, a lot more than Webuyanycar. Nick helped us to arrange the road tax when we collected the BMW the next day, it took him only a few minutes and we were off. About a week later the tensioner of the drive belt broke and took the belt with it leaving the BMW with no power steering. This happened on a Saturday afternoon and we contacted the dealer straight away. He actually managed to buy the correct belt and tensioner and sent a mobile mechanic round to our house to fit everything that same Saturday afternoon although we live 30 miles away. This was done at no cost to us and we were happy with how this was resolved and with their service. Other than this minor blip it is a very nice car.”
Michelle Shergold, Dunstable
“I have dealt with Nick & Dilyana for over 3 years and have always found them very polite and trustworthy and also very particulate and knowledgeable about their cars. I hope to deal with them again soon when I decide to upgrade my BMW”.
Nikil Patel, Harrow
“Hi Nick, just to say a massive thank you for the lovely car. My wife said thank you for the wine too. You made buying the MINI an absolute pleasure, you really are a credit to your business. I will definitely be back to see you next time we want a new car. If you and your family are ever in the Hastings area please call and come to visit us for a drink. Once again, thank you!”
Lee & Karis Phillips, Hastings
“I sold my car to Nick earlier this year, found it a lot easier than advertising it privately. The process was smooth and efficient, his offer was better than others I had received and when he buys – he pays!”
Ivan Kovachev, Chingford
“Our last two cars were sourced by Nick and Dilyana from Lovelycars.com and in both cases the dealers managed to meet all our major requirements without taking up too much of our time. We have been impressed by the quality of both vehicles and also by the ease of the transactions. I am sure we will deal again with them in the future.”
Magdalena & Tihomir Baevi, London
“In 2013 I decided to upgrade my car and spent a long time trying to find exactly what I was looking for. Then I met Nick & Dilyana through my work and they said they could help. I gave them a detailed brief of exactly what car I wanted and within 3 weeks Nick came up with the exact model with the specification that I wanted in one of the two colours I most preferred! The car was left with me for a weekend to test and within a few days the deal was done. They also took my older car in part exchange which made the process even smoother. Highly recommended local company with which I will be happy to deal again!”
Annabel Atkinson, Chesham Bois, Buckinghamshire
“A few months ago we bought a BMW 320D Touring to accommodate our expanding family. The dealer Nick was very professional and the service was excellent and pleasantly personal. We just crossed Europe on a trip from London to Florence and the BMW performed great, couldn’t ask for more!”
Linda & Lorenzo Pierini, London
“We had a great drive back home and I am very happy with the AUDI, really lovely to drive! Thank you for making the process of purchase and part exchange so straightforward. Also, great tip regarding The Ivy House pub. The food was excellent.”
Andrew French, Horsham
“We have been over the moon with our Mercedes E500 purchased from Lovelycars two years ago, we were very impressed with their professional service and customer understanding. We had thought of changing the Mercedes but couldn’t find anything to replace it or have the extras that the E500 has been furnished with. Having also spoken to Mercedes-Benz Customer Services we found out that our car is quite rare. It was one of only four such vehicles to have been sold new in the UK back in 2003 and we’ve decided to hold on to it.”
David Metcalfe-Holland, Pembrokeshire
“Hi Nick, I bought a BMW 328i Coupe from you 5 years ago when you were still in NW10, it has been a truly wonderful car, i did 30,000 miles in it, 2 services and it only needed a set of tyres and a battery. You did sell me a great car, it’s sad to see it go but having recently bought myself a newer 330i Coupe i decided to let my youngest son have it, so I’ll still be able to see it. All the very best!”
Steve Williamson, Hillingdon
